Privacy Policy

Information we collect

We may collect:

• Contact details you submit through our website forms, including name, email address, phone number, city or service area, service interest, and message content.
• Project details you share by phone, email, text, or in person to help us prepare estimates and perform work.
• Usage and device data that may be collected automatically when you visit the site, such as IP address, browser type, pages viewed, and approximate location, through hosting analytics or similar tools.

How we use information

We use personal information to:

• Respond to quote requests and schedule on-site visits
• Communicate about estimates, project details, invoices, and follow-up service
• Operate, secure, and improve our website
• Comply with legal obligations and protect our business

We do not sell your personal information. We do not use your contact details for unrelated third-party marketing lists.

How we share information

We may share information with service providers who help us run the business, such as website hosting, form and email delivery, analytics, payment processing, or professional advisors. Those providers may process data only as needed to perform services for us.

We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer such as a sale or reorganization of BW Woodworks.

Cookies and similar technologies

Our site may use cookies or similar technologies that are necessary for the site to function, or that help us understand how visitors use the site. You can control cookies through your browser settings. Disabling certain cookies may affect site performance.

Data retention

We keep contact and project records for as long as reasonably needed to respond to your request, complete work, maintain business records, resolve disputes, and meet legal or accounting requirements.

Data security

We take reasonable steps to protect personal information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's privacy

Our website and services are intended for adults seeking fencing or mailbox work. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, contact us and we will delete it.

Your choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to legal exceptions. To make a request, email or call us using the contact details below.

Third-party links

Our website may link to third-party sites or profiles (for example social media). We are not responsible for the privacy practices of those sites. Review their policies before sharing information with them.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will change when we do. Continued use of the site after an update means you accept the revised policy.

Contact

Questions about this Privacy Policy or your information? Contact BW Woodworks:

• Email: bwwoodworks36@gmail.com
• Phone: (919) 924-8337
• Address: 101 Oak Hollow Ct, Garner, NC 27529

Also see our Terms of Service.